WATCH IT! Return Policy

 

CANADIAN FREE SHIPPING !

Receive free standard shipping within Canada for purchases over $50 excluding taxes! Your order will be shipped at no charge using Canada Post or UPS shipping. The free shipping service typically takes 2 to 5 business days to arrive at the Canadian shipping address designated in you order*

Standard (over $50): 2 - 5 business days* (excluding weekends and holidays) - FREE

Standard (under $50) : 2 - 5 business days* (excluding weekends and holidays) - $10

Get it by the holidays! Order before December 15th!**

Express: 1 - 2 business days* (excluding weekends and holidays) - $20 

Get it by the holidays! Order before December 19th!**

SHIPPING RESTRICTIONS

*The general processing time is 1-2 business days, unless otherwise indicated in the AVAILABILITY section of your product listing. Please see below for more details.

*During busy shipping seasons, such as the holidays, standard shipments may take an extra 1-2 business days to arrive at their destination within Canada. Whenever possible, we always try to ensure that packages arrive in the timeliest matter possible! All packages will be marked for pick-up at your nearest courier outlet if not accepted at the time of delivery.

*WATCH IT! uses Canada Post and UPS to ship all Canadian orders. All orders shipping to a PO Box or rural area will be shipped via Canada Post and the 1-2 Business Day Express option may not be available for your location. Please contact us if you are unsure.

Unfortunately, WATCH IT! cannot request specified delivery times or instructions with our couriers, nor change the address or route of the package once it is in transit.


USA FREE SHIPPING!

Receive free standard shipping to the United States for purchases over $50 excluding taxes! Your order will be shipped at no charge using Canada Post/USPS shipping only. The free shipping service typically takes 4 to 7 business days to arrive at the US shipping address designated in you order*

Standard (over $50): 4 to 7 business days* (excluding weekends and holidays) - FREE

Standard (under $50): 4 to 7 business days* (excluding weekends and holidays) - $10

Get it by the holidays! Order before December 11th!**

SHIPPING RESTRICTIONS

*The general processing time is 1-2 business days, unless otherwise indicated in the AVAILABILITY section of your product listing. Please see below for more details.

*During busy shipping seasons, such as the holidays, standard shipments may take an extra 1-2 business days to arrive at their destination within Canada. Whenever possible, we always try to ensure that packages arrive in the timeliest matter possible!

CUSTOMS

Orders shipped to the USA over $200 may be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) upon their arrival to you. Unfortunately, these fees cannot be pre-determined by WATCH IT! and are at the sole discretion of the destination country. If you are not familiar with the customs fees in the US, please check with your local customs office for more information. Your order total will NOT include customs fees, import taxes, brokerage fees, or duties. If you refuse to pay the customs fees when your order arrives, the shipment will be returned to WATCH IT! and the customs fees and return shipping costs will be deducted from your refund. Please allow up to 4 business days for this refund. Please note that your order may be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, please check with your local customs office to see if they are holding the package for payment of fees. Some customs offices may also send a separate invoice for these customs fees that could arrive several weeks after you receive your shipment. Please be familiar with these customs laws before placing your order.


INTERNATIONAL SHIPPING

Unfortunately, WATCH IT! is unable to ship to locations outside of Canada and the United States at this time. If you are an international buyer wishing to send a package to a Canadian or US address, please use PayPal as your method of payment. Any packages found to be shipping to an international forwarding company may be canceled due to security measures and shipping restrictions of some of our brands.


PROCESSING TIMES

Your order will be processed within 1-2 business days, unless otherwise indicated on the availability section of your product's description page. See the AVAILABILITY section below for more details. Shipping timelines are subject to credit verification and product availability. If there are problems verifying your order, WATCH IT! will contact you via email to request additional information for credit verification or shipping information. While we do make every effort to ensure that our inventory is accurate, sometimes errors do occur. If such an error has occurred with your order, WATCH IT! will contact you via email to notify you of this matter and offer you possible alternative solutions.


AVAILABILITY

Ships Next Business Day: We've got it! Your item will be processed and shipped within 1-2 business days.

Processing Time: 3-5 or 5-7 Business Days: This one is special! As it's shipping straight from the manufacturer, this item will take a little longer for processing. Standard shipping times will apply once the item has been processed.

Coming Soon: Hold tight - it's on its way to us! You can pre-order the item by adding it to your cart or contacting us. We'll be sure to keep it aside for you!

Contact for Availability: This one's in high demand! Please ensure to check with us before completing your order.

Low Stock: Act fast! We have it in stock, but it won't last for long.

Out of Stock: Sorry about that! Please check back with us for possible restocks.

Available by Special Order / Contact for Pre-Order: Give us a call! Our watch specialists would love to help you with your order!